We are seeking a motivated Hospitality Supervisor with strong customer service experience to join our team as a Dining Service Supervisor. The successful candidate will lead, mentor and train the catering and care team.

If you are interested in working in a dynamic team environment, are reliable and have a passion to make a difference in our residents’ life – this is the role for you.

About us

Rockpool Residential Aged Care is a fully accredited privately owned aged care organisation offering residential, respite, memory support and palliative care. Rockpool Morayfield is situated in a designated regional post code area. It is a 150-bed facility with contemporary décor.

We create an environment that allows our residents to live better, surrounded by people who care. Everyone has a story, a lifetime of experiences that have shaped who they are and how they live. For us being a part of that story is a privilege.

Our mission is to provide care and services creating an environment for residents, families and our team that is safe, secure, inclusive, contemplative, reflective and vibrant with life.

Our values are accountability, compassion, trust, integrity & innovation.

Duties & Responsibilities

  • Follow Hazard Analysis Critical Control Points (HACCP)
  • Maintain a constant focus on providing excellent resident experience for all meals
  • Responsible for induction and training of new team members.
  • Effectively manage and resolve any escalated resident complaints

Skills & Experience

  • Have a “can do” attitude with a strong resident focus and passion for quality food service within aged care industry
  • You will ideally have previous experience in a similar role, and are looking to transition into aged care industry.
  • Flexible to work variable shifts including early starts, weekends and public holidays.
  • Ability to demonstrate empathy and respect towards our residents and staff.
  • Excellent communication skills and customer service.
  • Passion for food and the hospitality industry.


Mandatory requirements

  • Evidence of current COVID-19 and annual flu vaccination.

Rockpool offers you great benefits and a workplace that is fun and dedicated to making our residents, families and our team happy.

Applicants are required to submit a current resume and cover letter outlining experience.

All applicants must be willing to obtain a police clearance certificate via Rockpool’s police check system.

Rockpool is a smoking free environment.








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